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For US orders only, submit your order by end of day on the dates below to receive your package before December 25th.

USPS:

Dec 18th - Ground Advantage + First Class

Dec 19th - Priority

Dec 21st (9am EST) - Priority Express

UPS:

Dec 16th - Ground (if shipping West of the Mississippi River)

Dec 18th - Ground (if shipping East of the Mississippi River)

Dec 19th - 3 day select

Dec 20th - 2nd day air

Dec 21st (9am EST) - Next day air

International orders:

Unfortunately, due to the customs process, we cannot guarantee international delivery during the holiday period. Be sure to submit your order early to receive your package on time.

Free Shipping Option:

Refer to UPS Ground

Products purchased on the Bivo website can be returned to Bivo for a full refund or exchange within 30 days of the purchase date. In order to be eligible for return, products must be in an unused condition with their original packaging intact.

Email us at thirsty@drinkbivo.com with your order #. Tell us what items from your order you would like to return or exchange. We will then issue you an RMA #. Write this RMA # on the outside of your package. Please ship the product(s) back to us at:

Bivo ATTN: Returns, 65 Millet St #101, Richmond, VT 05477

We recommend including tracking for your shipment. Keep this information for your records until the return is complete. Refunds take approximately 10-14 days after we receive your product. Your credit card account will show the difference in purchase amount on your next statement, depending on the issuing bank or billing cycle. We do not refund the initial shipping cost, and return shipping is to be paid by the customer. 

We do our best to process and ship orders within 48hrs of purchase. Orders ship only Monday through Friday; we do not ship on Saturday or Sunday. We offer FREE GROUND SHIPPING on orders over $100 within the US.